Q: What to do if product received is damaged?
A: We take great care to pack your items carefully. However, in the event that your order is damaged during delivery, kindly snapshot the defective product and email to: firstname.lastname@example.org. We will look into making a one-to-one exchange or if you prefer, a full refund to be credited on your account and you may make the purchase later on. There will be no cash refund.